You can choose from many different Customer Relationship Management (CRM) software programs available in the market today. There are open source CRM software packages, web based CRM solutions and sites, and server based CRM applications. Nonetheless, selecting the right CRM software needs careful analysis and decision-making process. Such helpful information can come from CRM software ratings. These ratings are based on sales, popularity, and essential features that are included in the software. Here are the top 5 CRM software ratings as our reviewers have reported:

CRM Rating #1: Microsoft Dynamics

Microsoft offers CRM Demo 4.0 that gives familiar sales tools, consumer, and marketing services. Microsoft offers two types of CRM software to suit business needs, which are CRM Professional and CRM Small Business. Both versions of this CRM software is ready for customization, installation, and use. They work similar to your company’s tasks, business, and technology.

Further, Microsoft Dynamics will aid in:

  • Enhancing sales efficiency, increase products and service sales
  • Lengthen consumer relationships, fix service problems more effectively, and enhance consumer loyalty and satisfaction
  • Establish demand and facilitate new businesses, create effective campaigns for marketing, and measure impact of campaign

CRM Rating #2: Netsuite CRM

NetSuite CRM gives all-in-one Customer Relationship Management with its capabilities to manage customer relationship tasks and sales with higher accessibility and performance compared to other CRM software. In NetSuite, your company will experience the efficacy of CRM foundations: Marketing Automation, Salesforce Automation, and Customer after Services. SuiteFlex enhances all these capabilities with customization, dashboards, and web services. NetSuite also provides advanced forecasting, opportunity management, contact management, and increased volume campaigns for marketing.

NetSuite CRM gives each user with real-time view of Dashboard consisting of necessary information and tools. This CRM software also supports different organizational roles.

CRM Rating #3: Maximizer CRM Demo

Maximizer CRM 10 is uniquely designed for businesses of medium size. This provides a complete feature of CRM functions such as automated marketing and customer after services. Maximizer CRM offers multiple accesses to third-party services like Web, latest mobile technology, and desktop.

Maximizer CRM lets you experience its five perspectives in medium businesses:

  • Sales Representatives and Managers
  • Various Business Professionals
  • Marketing Staff and Managers
  • Managers for Consumer Services
  • IT Staff and Administrators

CRM Rating #4: Soffront CRM

Soffront offers CRM software suitable for medium-size businesses. It accommodates your enterprise with marketing automation, a knowledge base, help desk, defect tracking, sales automation, customer service, order processing, and project management. Soffront CRM offers affordable, scalable, and flexible programming. It easily adjusts to your business data, users, work flow, and processes. Soffront is available as either a web based CRM application or locally installed software on your own network of computers.

Soffront CRM can:

  • Enhance market targeting and efficiency
  • Increase sales productivity and revenue
  • Give world-class consumer service
  • Manage help desk, sales orders, and engineering
  • Give portals for forums, chat, and self-service

CRM Rating #5: Infusion CRM Software

The Infusion CRM software suits small businesses in an effective and creative way. It establishes a stable stream of revenue by Market Automation and Multi-task marketing. Increase and manage your small business sales, leads distribution, and sales team set-up with Sales Force Automation. Use Infusion CRM’s Email Management tool, which is the most effective email system compared to other CRM solutions.

As you can see, there are several different CRM software packages. Each application has its own strong points and weaknesses. We have covered some of the Web based CRM benefits already. While we can’t possibly cover every aspect of these CRM solutions, most of the CRM vendors that we talked to would be willing to install a demo application for your review. This can be especially beneficial to give you the opportunity to try the software before you spend the money for it.

Determining what your goals and needs are before you purchase the CRM software will help you avoid costly mistakes and payments. Finding the right CRM solution that accomplishes everything you need should be relatively easy no matter what the size of your business or team.